CleanPDF – Refund Policy
14 days, no questions asked
If CleanPDF Pro isn't right for you, email support@automationglass.com within 14 days of your payment and we will refund it in full. You don't need to give a reason.
- Please send the email from (or mention) the address you used to pay, so we can find the payment in ExtensionPay.
- This applies to the one-time payment and to each monthly subscription payment.
- Refunds go back to the original card through Stripe. Banks usually show them within 5–10 business days.
- After a refund, Pro is switched off for that licence. For a subscription, we also cancel future renewals.
After 14 days
Write to us anyway if something went wrong (for example a double charge, or Pro not working) and we will look at it fairly.
Cancelling a subscription
Cancelling stops future payments; it doesn't refund past ones (ask for that by email within 14 days, as above). In CleanPDF, click “Manage or cancel subscription”. Details are in the terms of sale.
EU/EEA and UK consumers
This policy is in addition to your statutory rights, including the 14-day right of withdrawal for online purchases.